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Privacy Policy

Avansat is an organization committed to protecting your privacy. This commitment reflects our institutional position of respect and appreciation for our customers, suppliers, business partners, visitors and all those who share personal data with us.

The General Data Protection Law (13.709/18), in force in Brazil since September 2020, was created to ensure that your personal data is not used improperly by companies.

Therefore, we reinforce our commitment to:

– not sharing personal data without the owner’s authorization;

– processing personal data only for legitimate purposes, to carry out the company’s activities;

– not disclosing information about accesses made by its stakeholders, unless required to do so by court order or in strict compliance with a legal or contractual rule;

– using technical resources such as cookies to obtain only technical or navigation information through digital channels, seeking to improve its services and adapt them to the needs of its stakeholders. However, cookies can be disabled by the user, through the configuration of their internet browsers;

– protect the data processed.

Avansat processes personal data for the purpose of carrying out the following activities:

Commercial activities with consumers, customers and suppliers: Avansat processes personal data such as name, telephone number, email address, CPF number and address for the purpose of carrying out its commercial activities, such as sales, after-sales (satisfaction surveys), marketing actions, customer service, supplier approval and purchases.

Product and service development: Avansat, in order to create and improve its line of products and services, obtains personal data such as name, telephone number, email address, CPF number and address.

Visits and events: receiving visitors to its facilities and holding events are activities that may be carried out by the company. Data such as name, identity number and CPF number are only necessary for the identification and access control of participants.

Recruitment and Selection: Avansat receives resumes from candidates for vacancies, whether available or not. To do this, it processes personal data such as name, address, telephone number, CPF and education, keeping such resumes stored only during the selection process.

Cookies: these are text files stored in browsers, used to record users’ navigation on our website and facilitate the identification of their preferences. The IP address is the data that is recorded.

Avansat only processes data on children and adolescents for legitimate purposes, related to social projects that may be carried out with the children of employees.

The collection of such data requires parental consent. The data collected are the following, such as: name, date of birth, CPF, ID, gender, parents’ names, address, place of birth and education.

We share personal data with third parties (customers, suppliers, etc.) when the contract, legitimate interest or with the consent of the data subject applies.

In addition, to comply with a legal or regulatory obligation and to meet public and government authorities. In this case, there is no need for consent.

The storage of personal information depends on the purpose for which it was obtained and its nature, especially when related to legal obligations, with retention periods established by law.

In the absence of regulations regarding storage time and respecting the wishes of the holder, Avansat may store data for longer periods, taking into account commercial requirements and contractual obligations to preserve rights and obligations.

Data protection at Avansat is achieved through employee commitment, data governance structure, technology tools and internal controls.

Confirmation of the existence of processing;

access to data;

correction of incomplete, inaccurate or outdated data;

anonymization, blocking or deletion of unnecessary, excessive data or data processed in non-compliance with the provisions of the law;

portability of data to another service or product provider;

deletion of personal data processed with the consent of the data subject;

information on the public and private entities with which the controller shared data;

information on the possibility of not providing consent and on the consequences of refusal;

revocation of consent.

For more information on the extent of your rights or to exercise them, you can send a written request to the contact below.

Contact Avansat through its Data Officer, Mr. Alexandre Costa Barbosa, by email  dpo@avansat.com.br or telephone (51) 98056 5151.

Avansat may modify its Privacy Policy whenever it deems necessary. The updated version will be available at its website.

SECURITY AND PRIVACY Personal data regarding addressing, payment and order content will not be disclosed under any circumstances. We guarantee that your data will not be used for purposes other than personalizing your experience on our website. Regarding data traffic security, all actions will be encrypted with SSL (Secure Socket Layer) technology. This means that only the store has access to this data. When you fill in the data and send it to us, it is encrypted, which makes it unrecognizable during its journey through the Internet, ensuring confidentiality. We may occasionally receive your information from other sources, such as partner registrations, to add it to our database, which will under no circumstances be sold or provided to third parties. In addition, we store some information that we receive automatically every time the customer interacts with the website and our advertising. Internet Protocol (IP), browser type and pages viewed on our website are some examples of this collection, which is carried out through cookies. Cookies are identifiers of the interaction with our website or our advertisements that are transferred to the customer’s device in order to recognize them the next time they browse. We use cookies to provide a better experience on our website and to enable personalized features, such as product recommendations, advertisements and additional information on items of interest to the customer. You can disable the saving of cookies in your browser, delete them and manage their use through the configuration of the browser you use to access the website. COLLECTING AND USING INFORMATION All data that you, the consumer, provide on our website is confidential and will only be used for the delivery process, billing or to participate in promotions requested by you. You, the consumer, declare that you agree with our policy of obtaining and using information and are aware that the same may be used for any type of communication between the company and us. You, the consumer, guarantee the veracity and accuracy of the information and data that you provide on our website, assuming the corresponding responsibility if they are not accurate, and you also undertake to keep them updated. We do not assume any responsibility in the event of inaccuracy in the data that you provide when browsing. The website guarantees the privacy of the personal data of our consumers stored in its database, committing to using technology that is sufficiently adequate to protect such data, seeking to maintain a secure environment with the use of appropriate tools. Our partner companies may confirm the personal data provided by you, the consumer, by consulting public entities, specialized companies, and databases, and are expressly authorized to do so. However, this does not cease or diminish your responsibility for the accuracy and veracity of the data you provide, which is why we may, at our sole discretion, suspend and/or cancel your registration at any time if we detect any inaccuracy. SENDING NOTIFICATIONS AND ADVERTISING MESSAGES Notifications, newsletters, offer notices and advertising messages sent by email will necessarily include the option to unsubscribe from receiving this type of message. The opt-out is done via the email address provided on the website. Therefore, consumers who have more than one registration may continue to receive notifications or advertising messages at the email address that has not been deactivated. We remind you that the email address provided at the time of registration will be used to send notifications throughout the purchase process, such as to inform you about all the details of your order, order status and delivery status. Therefore, we recommend that you add our store as a trusted sender to prevent such messages from being intercepted by Anti-Spam.

For more information about the extent of your rights or to exercise them, you can send a written request to the contact below. Contact Contact Avansat through its Data Officer, Mr. Alexandre Costa Barbosa, by email: dpo@avansat.com.br or telephone (51) 98056 5151. Changes to the Privacy Policy Avansat may modify its Privacy Policy when it deems necessary. The updated version will be available at its electronic address.

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